Windows XP/Vista/7
- Open the Java shortcut from the Desktop. Or, goto Start > Control Panel > Java > General tab
- Under Temporary Internet Files, click Settings button
- Click Delete Files button
- Click OK. Wait for a few seconds for the box to close.
- Click OK, OK to close out the window
- Login to Care*Link/Logician via remote access
Mac OSX
- Open Finder
- Open Applications > Utilities > Java Preferences > Network tab
- Click Delete Files button
- Uncheck Keep temporary files for fast access box.